Frequently Asked Questions
How will Covid-19 affect our visit?
We have a series of measures in place to make your visit as safe as possible, click here to find out more.
Do we have to pay to visit?
There is an admission charge to visit the historic house (which is currently closed). The gardens, Visitor Centre (with toilets, shop and Stables Gallery), Riverside Café and glasshouses are free to visit, please visit our covid-19 page to find out what is open. There are additional charges for the Bexley Butterfly House and Jambs Owls. Visit our Ticket Information page
Do we have to book to visit?
There is no need to book to visit the house to when it is open to the public, but it is best to visit our homepage for information on event closures before you travel.
How much time should we allow for a visit?
When everything is open, to enjoy all that the house, galleries, gardens and nursery complex has to offer and visit the Riverside Café we recommend you allow at least 3 hours. For special exhibitions we suggest an hour.
How can we get to Hall Place?
All the details of how to get to Hall Place by car, coach or public transport are included on our Find Us page
Is there a long walk to the house from the car park?
Visit our Accessibility page for more information
Is there any accommodation nearby?
There are bed and breakfasts in Bexley and two hotels close by (Marriott, Bexleyheath and The Holiday Inn, Bexley).
Is photography allowed in the house?
Photography is allowed in the historic house and exhibitions unless stated.
How do we book tickets for the historic house?
Tickets will be available for sale on the day of your visit from the main house reception and on-line. Tickets for the house include entry to the current exhibition
Can you post my event tickets?
We are unable to post house or exhibition tickets but we can post event tickets. If you would like your tickets posted to you there will be an additional charge of 80p per booking. Alternatively, all tickets can be collected from reception in the historic house at Hall Place & Gardens, 7 days a week 10am-4pm or on the day of the event. or use our new online booking site.
Are there a maximum number of visitors to the historic house?
Yes, when the house is open, due to health and safety we will need to restrict the numbers in the exhibition at busy times. In the event that you do have to wait to access the exhibition, we will keep you as informed as possible and up to date of waiting times when you arrive. You can visit the rest of the historic house and our other exhibitions as part of your experience whilst you are waiting.
Can I re-enter the historic house?
Yes when open, you can visit the historic house and exhibitions as many times as you like during the day of your visit. If you have purchased a Friends membership then you can come back as many times as you like within the year of your membership.
Can I book a guided tour?
Sadly we do not offer guided tours, however, we do encourage group visits and our team of volunteers stationed around the historic house can provide information and enhance your visit. Please contact us in advance to make sure we can accommodate you.
Can I bring a drink or snack into the historic house?
Unfortunately not, no food or drink is allowed in the historic house.
Who runs Hall Place and Gardens?
Hall Place and Gardens is run by the London Borough of Bexley.
Are dogs allowed?
Unfortunately dogs are not allowed within Hall Place historic house and gardens except for Assistance Dogs. Dogs generally are welcome on the sports fields adjacent to Hall Place. Please do not leave your dog unattended, or leave them in a car alone.