YOUR VISIT

Frequently Asked Questions

Do we have to pay to visit?

There is an admission charge to visit the historic house as part of pre-bookable guided tours. The gardens, Visitor Centre (with toilets and Stables Gallery) and Riverside Café are free to visit.  There are additional charges for the Jambs Owls. Visit our Ticket Information page 

Do we have to book to visit?

Yes you will need to book to attend on of our pre-bookable guided tours to see the historic house and exhibitions. You can book online and there are different themed tours to choose from.

How much time should we allow for a visit?

When everything is open, to enjoy all that the house, galleries, gardens and nursery complex has to offer and visit the Riverside Café we recommend you allow at least 3 hours. For special exhibitions we suggest an hour.

How can we get to Hall Place?

All the details of how to get to Hall Place by car, coach or public transport are included on our Find Us page

Is there a long walk to the house from the car park?

Visit our Accessibility page for more information

Is there any accommodation nearby?

There are bed and breakfasts in Bexley and two hotels close by (Marriott, Bexleyheath and The Holiday Inn, Bexley).

Is photography allowed in the house?

Photography is allowed in the historic house and exhibitions unless stated, however we please ask that you do not use a flash.

How do we book tickets for the historic house?

Tickets are available to book online for our pre-bookable guided tours. Tickets for the tours include entry to the exhibitions

Can you post my event tickets?

We are unfortunately unable to post guided tour/ event tickets. However you can use our new online booking site, or you can buy tickets in person or pay over the phone and collect them on the day of your visit from our Visitor Centre .

Are there a maximum number of visitors to the historic house?

Yes, when the house is open, due to health and safety we do have a capacity for guided tours. If you are unable to buy tickets online for a selected guided tour date it means capacity has been reached and it is sold out. However there are always other available dates.

Can I re-enter the historic house?

The guided tours allow you 2 hours to visit the house as part of the tour and to see the museum exhibitions. Within this time you are welcome to re-visit any rooms that you saw as part of the guided tour. If you wish to come back again you would need to book on another tour.

Can I book a guided tour?

Yes you can book on one of our pre-bookable guided tours. We have different themed tours available. If you are a private group wishing to visit please email hallplacemuseum@bexley.gov.uk and we would love to help with your enquiry.

Can I bring a drink or snack into the historic house?

Unfortunately not, no food or drink is allowed in the historic house.

Who runs Hall Place and Gardens?

Hall Place and Gardens is run by the London Borough of Bexley.

Are dogs allowed?

Unfortunately dogs are not allowed within Hall Place historic house and gardens except for Assistance Dogs. Dogs generally are welcome on the sports fields adjacent to Hall Place. Please do not leave your dog unattended, or leave them in a car alone.